My in-laws also live in Atlanta. So, Juanette and I decided to have a big family dinner where my in laws and her sister/nephews all could get to see us while we were in town.
We went to Paschal's Soul Food Restaraunt.
One word.
HATE.THEM.SO.MUCH!
Fine.
Four words.
We waited about 30 minutes JUST TO GET OUR DRINKS.
We got our darn near cold bread about 15 minutes after drinks. We waited well over an hour for our food.
There was practically no one else in the restaraunt. So WHY SO SLOW!?!
Surely, we thought the wait would be worth it! It had to be, right?!?
NOTTTTTTT!!
The entire table's food arrived cold! (Well, one side of Juanette's chicken was warm)
My Mac & Cheese must have come straight out of the box.
I thought the drought was only in Texas but apparently there was a salt and pepper drought in Paschal's because the food was BLAND!
Now, anybody who knows me knows that I believe in customer service and usually will politely demand it but I was with my in-laws.
I'm not ready to show them how I get down...just yet.
So, I sat and rocked...and rocked...and rocked in my seat like Madea! LOL!
Someone at the table said something to the manager.
The manager FINALLY had the nerve to check on things and we informed him of our experience.
Ummm...why was he trying to hit on the women at the table!?!?
DOUCHEBAG!
We came here for Soul Food not your crooked tooth smile! GRRR!
THEN...THEN....He asked US, "What should I do in this situation?"
(H&M Dress, Pour La Victoire Heels, DIY RAVEN bag, Nappy Rutz earrings)
Aren't you the manager?
You didn't take Management classes?
Customer service class?
Haven't you ever been a customer?
By this time, I'm disgusted!
*still rocking like Ol' Ms. Sophia on the Color Purple in the Thanksgiving Dinner table scene*
I replied, "You should do what's fair and appropriate."
What do you think he offers us?
I'll wait...while you think...........
He offered to REFRESH our drinks...that should have already been refreshed an hour ago!
Then he asked if he can have new food brought to the table.
WHY?? Because we like eating at midnight??
No, thank you.
What was his olive branch, you ask?
Complimentary fruit and dessert for the whole table.
*blank stare*
Guess what.
We had to WAIT for that too!
He brought a single plate with a scoop of this and scoop of that...FOR THE WHOLE TABLE!
AS in our table of 8, try to divide a cupcake 8 ways!
Keep in mind...I'm trying to be on my best behavior.
So, I paid the OVERPRICED bill but you best believe that I wrote "all up and through" the receipt.
I was writing sideways...on the back...everywhere!
Juanette had words with him when we were leaving. I'll let her tell you about that exchange if she so chooses.
MORAL of the story...THEY SUCKED!
#isaidit
#nowwhat
*I will be posting my experience on YELP!*
...Next post...Gladys Knight Chicken and Waffles and thrift shopping in the ATL!